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Transportation
Onboarding
Learn how to handle luggage at an airport
Learning goal
Be prepared to do baggage handling at airports
Main character
New baggage handler employee
The arena
Airport
See all story elements
Game goal
Main obstacle
Successful ending
Understand the job requirements
Unsuccessful ending
Don't understand the job requirements
Other characters
Coworker
Transportation
Onboarding

Learn how to handle luggage at an airport

You are a new employee at an airport in the role of a baggage handler. At the moment, you’re in your manager’s office where he introduces a coworker who will give you a tour and explain your responsibilities.

You start inside the airport building at the check-in area, where he walks you through the process of check-in counter staff loading the baggage onto check-in belts that transfer the baggage to a carousel where your activities begin.

He explains that from here, baggage should manually be loaded onto carts. Afterwards, he shows how to connect the carts to each other, in order to tow them with a truck to the departure area outside of the building.

Next, you ride in a towing truck and locate the proper aircraft. Once there, he explains and shows how to load the baggage to the aircraft cargo compartment using a ground support tool called a belt loader. At this stage, two more colleagues help with loading the baggage. Your coworker also explains each button that allows rotation of the belt, as well as loading and unloading.

After this training, you should feel prepared to do proper baggage handling at airports.

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